Company Regulation & Code of Conduct
This document outlines the core principles, values and behavioral standards adopted by DSGN® S.R.L. in its relationships with clients, partners, collaborators and stakeholders.
1. Mission and Vision
DSGN® S.R.L. operates as a creative and digital studio with a human-centered approach.
Our mission is to design and develop digital experiences that combine strategy, technology and creativity, while respecting people, processes and long-term sustainability.
We believe that:
- technology is a tool, not an end;
- human judgment, empathy and responsibility remain central;
- quality, clarity and accountability are essential to durable partnerships.
2. Professional Integrity
DSGN® S.R.L. conducts its activities with honesty, transparency and professional rigor.
We commit to:
- providing realistic assessments and clear scopes;
- avoiding misleading promises or exaggerated expectations;
- respecting contractual obligations and agreed timelines;
- maintaining clear and traceable communication.
3. Respect for People and Interlocutors
DSGN® S.R.L. promotes a working environment based on mutual respect.
Discrimination, harassment, abusive language or coercive behavior are not tolerated in any form, whether internal or external.
Clients and partners are expected to maintain respectful and constructive communication. The Provider reserves the right to suspend or terminate collaborations in the event of repeated misconduct.
4. Rights, Dignity and Inclusion
The Company recognizes and protects the dignity and rights of all individuals, regardless of gender, origin, beliefs or role.
DSGN® S.R.L. supports diversity, inclusion and equal opportunity across all professional interactions.
5. Confidentiality and Intellectual Property
All information exchanged during collaborations is treated as confidential unless expressly stated otherwise.
Intellectual property rights are governed by contractual agreements and remain protected under applicable law.
6. Responsibility and Accountability
Each project is approached with a clear allocation of roles and responsibilities.
DSGN® S.R.L. expects clients to:
- provide accurate and timely information;
- respect agreed workflows and decision processes;
- acknowledge that quality outcomes require collaboration.
7. Ethical Use of Technology
The Company does not support or knowingly participate in activities involving:
- illegal content or practices;
- data exploitation or misuse;
- deceptive or manipulative digital practices.
8. Communication Standards
Email is the primary official communication channel.
Clarity, professionalism and respect are required at all times. Repeated violations of communication standards may result in service suspension.
9. Enforcement
Failure to comply with this Code of Conduct may result in corrective actions, including suspension or termination of services, without prejudice to contractual rights.
10. Final Provisions
This Company Regulation forms an integral part of the contractual framework between DSGN® S.R.L. and its clients.
Last updated: 12th December 2025