Cancellation Policy – Subscriptions & Services
This Cancellation Policy governs the termination of subscription-based and recurring services provided by DSGN® S.R.L. through this website.
1. Scope
This policy applies to:
- hosting and infrastructure services;
- domain-related services;
- ongoing communication and social media services;
- any service sold on a recurring or subscription basis.
2. Subscription Activation
By activating a subscription, the Customer authorizes automatic recurring charges until cancellation and confirms acceptance of the applicable Terms and Conditions.
3. Cancellation by the Customer
- Subscriptions may be cancelled by the Customer via:
- the personal account dashboard; or
- written request sent to hello@dsgn.cc.
- Cancellation requests must be submitted with at least thirty (30) days’ notice prior to the next billing cycle.
- Subscription fees already paid are non-refundable.
- Services remain active until the end of the current billing period.
4. Early Termination
Where a minimum contractual duration applies, early termination shall result in a penalty equal to 50% of the remaining contractual value, unless otherwise agreed in writing.
5. Cancellation by the Provider
DSGN® S.R.L. reserves the right to suspend or terminate subscriptions in the event of:
- non-payment;
- breach of contractual terms;
- misuse of services;
- security risks;
- legal or regulatory constraints.
No refunds shall be due in such cases.
6. Effects of Cancellation
Upon cancellation:
- access to services may be revoked;
- hosted data may be deleted after the applicable retention period;
- the Customer is responsible for migration and data backup.
7. Contact
For cancellation requests or clarifications:
Last updated: 12th December 2025